Privacy Policy - RCMC Medical Center

Privacy Policy

RCMC Medical Center

Effective Date: October 20, 2025

Introduction

Protecting personal information collected while providing medical weight loss services, ensuring transparency regarding data practices in compliance with HIPAA regulations.

1. Who We Are

RCMC Medical Center, located at 7388 Carnelian St Ste D, Rancho Cucamonga, CA 91730, operates www.rcmcmedcenter.com. Contact us at [email protected] or (909) 945-9822.

2. Information We Collect

Collecting name, phone number, email, weight, medical history, and payment details when you use our services, forms, or SMS opt-in on www.rcmcmedcenter.com.

3. How We Use Your Information

Using your data to manage medical weight loss programs, consultations, supplements, peptides, hormones, and wellness services, sending contract links via SMS (e.g., links.rcmcmedcenter.com), and improving services. SMS opt-in requires consent; reply STOP to unsubscribe, HELP for support.

4. How We Share Your Information

Sharing with third parties including GoHighLevel (CRM), Telnyx (SMS), Stripe (payments), Weave (communications), and Drchrono (medical records). Protecting health data under HIPAA with Business Associate Agreements ensuring secure transmission.

5. Your Choices

You may opt out of SMS by replying STOP. Updating or deleting your data by contacting [email protected]. Retaining data until consent is withdrawn.

6. Security

Implementing safeguards including encryption and access controls protecting your information complying with HIPAA standards.

7. International Data Transfers

Currently serving US customers only, not transferring data internationally.

8. Changes to This Policy

Updating this policy by posting changes on www.rcmcmedcenter.com/privacy.

9. Contact Us

Questions by emailing [email protected], calling (909) 945-9822, or visiting www.rcmcmedcenter.com/help.